877-325-7265Chat With Us

International Foreign Travel Benefits and Assistance Services

Insurance Trust Medical Plan participation includes Foreign Emergency Travel and  Travel Assistance, both administered by Global Core:

Stay Protected Anywhere You Go! Embark on your international journeys with the assurance that ITDR and BCBS Global Core have you covered for any medical needs. Our comprehensive plans ensure you can enjoy your travels without worrying about healthcare access.

Our plans include:

  • Emergency Medical Care: Coverage for urgent and emergency medical, dental and pharmacy needs, lifetime maximum benefit of $100,000.
  • Travel Assistance Services: Our services are available round the clock to assist with medical evacuations, doctor visits, hospital stays, and managing any medical emergencies.
  • Medical Evacuation and Repatriation: The plans cover necessary expenses to transport you back to your home country for treatment or to handle repatriation of remains in the case of death.

Exclusive ITDR Member Benefits 

As an ITDR member, enjoy additional benefits including:

  • Up to $250,000 in Extra Coverage: For critical needs such as medical evacuation and pet repatriation.
    • Evacuation: The plan will pay or reimburse the expenses incurred to transport you back to your country of legal residence for medical care and treatment.
    • Repatriation of Remains: Comprehensive coverage to handle the most serious situations.

How to Access Services 

The BCBS Global Core app is a comprehensive tool that supports you while traveling abroad. Here’s how the app can assist you:

  • Healthcare Provider Locator: Easily find in-network hospitals and doctors worldwide, with access in nearly 190 countries and territories, to ensure you receive care that’s covered by your plan.
  • Emergency Management: In an emergency, locate the nearest hospital or use detailed local maps to guide you to appropriate facilities.
  • Medical Translations: Overcome language barriers with audio translations for medical terms, symptoms, and phrases.
  • Claim Management: Submit and manage your medical claims directly through the app, simplifying paperwork while abroad.
  • Travel Wallet Card: Access a digital card featuring emergency numbers, embassy locations, and health advisories.
  • Pre-Approval and Payment Guarantees: Contact Global Core for preapproval of treatments and Guarantee of Payment to streamline your care process.
  • Medication Information: Check the availability of medications, their generic and local brand names via the app.

Before you depart:

  1. Download the BCBS Global Core App: Essential for locating in-network healthcare providers, handling emergencies, and accessing medical translations and local maps.

    Download Now and Travel Worry-Free
    BCBS Global Core App – Apple StoreBCBS Global Core App – Google Play

  2. Visit BCBS Global Core Website: Prepares you for the travel with resources on healthcare providers and emergency management.

If you need assistance while traveling:

  • Contact BCBS Global Core Service Center directly or use the app to connect to services 800-810-2583 (BLUE) or call collect at 804-673-1177.
  • In Emergencies: Head straight to the nearest hospital or use the app to locate nearby facilities and services.

For General Information:

Call the Anthem Member Services number on the back of your ID Card.

Always Be Prepared 

  • Carry your ID Card: Keep your Anthem member ID card handy to access benefits and facilitate claims.
  • Travel Wallet Card: Get from the app, featuring emergency numbers, embassy locations, and health advisories.

Travel with peace of mind, knowing that ITDR and BCBS are your companions for global healthcare coverage.

This coverage applies to all ITDR Medical Plan members, regardless of what plan option they choose. Access these great benefits using the contact information on your Anthem Medical Plan ID card.