Quick Links and Phone Numbers
ITDR Retiree Service Center
For questions about your eligibility, enrollment, premium payment, to update your personal information, or to enroll make coverage changes over the phone:
Call Us: (877) 325-7265
(7:30 a.m. to 5:00 p.m. CST, M-F)
Contact Form: Secure Contact Form
(response within 48 hours, weekdays)
Write Us:
Insurance Trust for Delta Retirees Service Center
P.O. Box 14464
Des Moines, IA 50306-3464
How to access Your Account: My Account Brochure
Trust Email Profile Center:
Change your email address or unsubscribe from future emails.
Personal Health Advocate
Reach an enrollment advocate, administrative professional, or registered nurse for help with understanding ITDR’s benefits, Medicare, enrollment, or support with all things health or claims-related.
Call (877) 325-7265, Option 3, 24/7
Register online to access all Health Advocate has to offer: healthadvocate.com/itdr
Enrollment Advocate Callback
Schedule a call with an ITDR Enrollment Advocate