Message Center: Keeping You Informed
In observance of Independence Day, Mercer and Health Advocate offices will be closed on Friday, July 3, 2015.
For questions about Medical or Prescription Drug claims incurred in 2014, contact UnitedHealthcare.
- Call Customer Service 1-877-717-9517, or TTY 711
Monday - Friday, 8:00am to 8:00pm local time
- Online access to your UHC Medical claim information is available through 12/31/2015 at UnitedHealthcare.
- Your UHC Prescription Drug claim information is available through 12/31/2015 by calling UHC at 1-877-717-9517 or by following these online instructions.
And don’t forget - Your Personal Health Advocate™ provides one-on-one help with any healthcare or insurance-related issue!
- Call Your Personal Health Advocate™ 1-877-325-7265, Option 2.
Monday – Friday, 8:00 am to 12:00 am (midnight) EST
After hours and during weekends, staff is available for assistance.
- Or email answers@HealthAdvocate.com. Your request will be assigned based on your specific needs within 24 hours.
- 2015 Electronic Premium Draft Calendar
- 2015 Insurance Trust for Delta Retirees
Service Center Holiday Schedule