ITDR Testimonials

Written Testimonials

Competitively Priced Plans
“During my time as a volunteer counselor in the local Medicare SHIP office, I learned the value of shopping supplemental plans and prices every year. My initial decision based on my health needs and affordability was with one of the ITDR plans. That was 13 years ago, and I have been with ITDR ever since. I still shop every year and ITDR continues to meet my health needs with competitively priced plans. And they back up their plans with outstanding service and support.”
– Doug

Caring and Helpful
“Hi, my name is Linda Klein, and I am a retired flight attendant after working for Delta for 32 years. I just turned 65 last December and chose The Insurance Trust for Delta Retirees (ITDR) Enhanced Medical Supplemental Plan. My doctor’s appointments have consisted of my primary care doctor, cardiologist, dermatologist, gynecologist, vascular surgeon, ophthalmologist, physical therapist, and a rheumatologist. That’s a lot in 8 months! I really like my plan—1 of 5 with ITDR—because it has been made so easy and stress-free not having to get a referral or receiving doctors’ bills. Plus, as a retiree, I have more control over my monthly expenses and not having to worry about paying copays every time I go to the doctors. When calling The Insurance Trust for Delta Retirees, everyone is so caring and helpful. So why don’t you give it a try and call ITDR and see what plan would be best for you?”
– Linda Klein | Delta Career: 32 Years | IFS

Very Pleased
“Very pleased with the coverage!!”
– Stacy Frantz – Illinois | Delta Career: 1972–2001 | IFS/610 | ORD

Amazing
“Todd is amazing!”
– Claudia Stephens – Minnesota

So Easy
“My favorite aspect of ITDR is that it is EASY. I never have an issue with coverage, I don’t have to think about it.”
– Juliette Norris – Illinois | Delta Career: 1976–2005 | IFS/610 | NYC

By Delta
“I like that it is created by Delta retirees for retirees. I like the coverage for supplemental insurance and dental insurance with different plans available.”
– Emery Schmidt – Kentucky | Delta Career: 1973–2011 | ACS/125 | SEA/CVG

Highly Recommend
“I highly recommend ITDR for supplemental insurance! One of the main advantages is that you are part of a group and not an individual policyholder. If you research this, it’s a big deal to be part of a group.”
– Kay Hill – Washington | Delta Career: 1978–2019 | IFS/610 | SEA

Five Stars
“ITDR is my supplemental insurance of choice for several reasons, the first being TRUST. I trusted Delta Air Lines for 30 years and I now trust the retired employees of Delta to have similar values for continued security and well-being. After that, it is all about value, options, and customer service. Five Stars.”
– Linda Duffy – California | Delta Career: 1976–2005 | IFS/610 | SLC

A No Brainer
“My husband retired from Delta 17 years ago and has had a great experience through the years with ITDR Insurance. When I took the retirement package in August 2020 after 47 years with Delta as a flight attendant, it was a no brainer to go with ITDR. Their medical, dental and eye insurance with Blue Cross, Blue Shield is exactly what I wanted.”
– Deborah HouseWestman – Illinois | Delta Career: 1973–2020 | IFS/610 | DTW

Superb
“I had it with 3-year spouse illness and multiple hospitalizations. We were both Medicare primary age. Delta Plan was superb in all aspects. Understand what is not covered… great plan and helpful people in long-term illness.”
– Jim “Pappy” Papadakis – Texas | Delta Career: 1970–2001 | Pilot | ATL

Great Options
“The various options available for Delta Retirees! Always great info to make correct choices for us!!”
– Linda Roukema – California | Delta Career: 1976–2018 | IFS/610 | SFO

Unbelievable
“Knew I would have my retirement check, but my ITDR coverage has been unbelievable and without question in 19 years.”
– Chick Steadman – Tennessee | Delta Career: 1965–2001 | ACS/125 | ATL

Very Happy
“I have had the Insurance Trust for Delta Retirees for over 13 years as I was one of the first to adopt it as my Medicare Supplemental Insurance. Over the years, I have been very happy with my choice. I have found that the volunteers who run the Trust have always selected the strongest and most economical carrier each year. I appreciate the fact that many different plans have been available to better fit my needs. Each year, I do comparative shopping with other plans and have always found that ITDR was the best option for me. We have had an added benefit with Health Advocates to assist us with any problems as well as the people at Mercer who are there to help us.”
– John Maynard – Massachusetts | Delta Career: 1975–2002 | RES/656 | BOS

Completely Satisfied
“After retiring in 2003 and then turning 65 in 2015, I needed a supplemental insurance policy. I turned to ITDR after hearing a lot of recommendations for its services. I have been completely satisfied with the services offered by them. I have had a few falls that required surgeries. All of the bills were handled expeditiously by ITDR and there were no surprises. I am completely satisfied with their services.”
– Renee White Roberts – Georgia

Thank You
“WOW. Did you strike gold when you brought Todd on board… I feel that you hired him to deal with people EXACTLY like ME! I was the uninformed, reluctant, forgetful, too-busy-to-care retiree that needed their personal Todd to help them understand precisely what was at stake and to REMIND ME, regularly, gently and persistently, that I really did need to address this little thing called insurance… so THANK YOU for recognizing that he really DOES fill an important void and that people like me really DO need a guy like Todd to help us wade through this Life After Delta, where we were coddled and cared for our entire careers, which for me equaled an entire lifetime. I cannot express how grateful I am to have had such a fabulous career and how fortunate I feel to have been a part of the Delta Family for my entire adulthood and NOW, to realize that even in the Afterlife, Delta is STILL there to meet my needs. So, all this is to say Thank You, Thank You, THANK YOU.”
– Barbara – Georgia

Caring and Helpful
“I am a retired flight attendant after working for Delta for 32 years. I just turned 65 last December and chose The Insurance Trust for Delta Retirees (ITDR) Enhanced Medical Supplemental Plan. My doctor’s appointments have consisted of my primary care doctor, cardiologist, dermatologist, gynecologist, vascular surgeon, ophthalmologist, physical therapist, and a rheumatologist. That’s a lot in 8 months! I really like my plan—1 of 5 with ITDR—because it has been made so easy and stress-free not having to get a referral or receiving doctors’ bills. Plus, as a retiree, I have more control over my monthly expenses and not having to worry about paying copays every time I go to the doctors. When calling The Insurance Trust for Delta Retirees, everyone is so caring and helpful. So why don’t you give it a try and call ITDR and see what plan would be best for you?”
– Linda K. | Delta Career: 32 Years | IFS

So Very Pleased
“I retired in 2019 and realized that the Insurance Trust for Delta Retirees was the best out there. So very pleased to have their supplemental policy! Had worked for Delta and predecessor airlines going back to Airwest at the Grand Canyon in 1969 … then LAS … then finally DTW.”
– Diana Geiger – Michigan | Delta Career: 1969–2019 | Various Roles | DTW

Best Supplemental Insurance
“I met with an insurance broker looking for a supplemental to Medicare for when I retired. He looked over what he could offer, and I showed him ITDR and he said that was by far the best supplemental insurance! And the rest is history!”
– Lynn – Washington

Best
“I was one of the first people to enroll in the Trust at its beginning. I have continued my membership in the Trust all these years as it meets my needs better than all of the others that keep trying to get me to change. Each year, the Board adds enhancements that make it a better deal for us. As I have watched it grow over the years, I thank the Board members for keeping the program the best one for me as a Delta Retiree.”
– John Maynard – Massachusetts | Delta Career: 1975–2002 | RES/656 | BOS

Good Work
“25 wonderful years with DELTA and am so glad that I have the Insurance Trust to help me through the many years since I retired. Without you people I might not have made it. Keep up the good work.”
– Ladislaus – Texas | Delta Career: 25 Years

Couldn’t Be Happier
“I love ITDR for being simple and cost effective. It has been wonderful for me as a widow of a Delta pilot to have so many benefits at such a reasonable cost. I couldn’t be happier.”
– Abigail – Georgia

So Appreciative
“My husband and I are both Delta retirees. Part of our retirement package was a promise of FREE insurance for the rest of our natural lives, then 9/11 hit, bankruptcy, and the promise was gone. THANK goodness ITDR came into existence to represent and take good care of those of us who spent many years at Delta making it a great airline. WE ARE SO APPRECIATIVE of all that ITDR does. We are blessed to be members! Thank you all at ITDR for making a BIG difference in our lives!”
– Diane – Georgia

Great Service
“I retired in 2002 with 32 years of service. Since retirement it has been necessary to have two knee replacements, one total shoulder replacement, one thumb joint replacement, one pacemaker, and one kidney removed. I have been a Delta Trust member since 2002 and have always had great service and never experienced any medical refusals for payment. Best anywhere.”
– Glenn – Georgia | Delta Career: 1970–2002 | 32 Years

Always On Time
“I have been retired seventeen years and during that time I have never had any complaints about the Delta Supplement Insurance. They have always paid my claims and always on time—no delays.”
– William – Georgia

Great Work
“Keep up the great work. My wife and I have been pleased to have such great representation and coverage for the past 20 years now.”
– Bruce – California

Great Insurance
“I feel very blessed to be covered by the ITDR. This past year has been a challenge but thankfully we are covered with great insurance.”
– Cristina – Florida

Best Medicare Supplement
“My wife and I have a lot of medical issues and bills. It is very comforting to know EXACTLY what my max out-of-pocket medical expenses for the year will be through ITDR. I have been a member from the beginning and in my opinion, it is the best Medicare supplement on the market that gets better each year.”
– Tony – Florida

Friendly and Knowledgeable
“Easy to get answers and suggestions to solve my problem. The lady who spoke to me was friendly and knowledgeable.”
– Maria – New York

Great in Every Way
“ITDR has been great in every way for my family! There are several coverages available, each designed to fit the needs of everyone with affordable premiums. I am 81 years old, retired, and consider myself very fortunate to have this plan available for my spouse and me.”
– John – Georgia

What a Blessing
“I retired from Delta in 2001. The company took such good care of us during employment, and I was worried about going under Medicare. The Trust took all of my worries away. What a blessing!!”
– Enoch – Georgia | Delta Career: Retired 2001

Thank You ITDR
“I retired along with 20K other Delta employees in August 2020 due to COVID and its impact on the airline industry. I spent 35 years working for a company that treats their employees well and went above and beyond in their retirement offer. After two meetings with an insurance agent and a few calls to ITDR, I made the best decision for myself and my spouse. Thank you ITDR for making my transition from active employee to retiree a pleasure. Don’t hesitate to join ITDR—it is an incredible extension of the Delta culture.”
– Jill – Utah | Delta Career: 1985–2020

Thank You
“You all have been such a reliable source of information to me. Your insurance plan has been exactly what you said it would be—literally 100% of my medical expenses have been paid. Thank you for making this happen and for giving me one less thing to worry about as I navigate life without my spouse.”
– Ruth – Colorado

Service Is Amazing
“Service is amazing. I haven’t been on this very long so there were lots of questions at the beginning, but they made everything easy. So far, very happy!”
– April – California

Best of Services
“Best of services given to my husband, Ronald, the last years of his life.”
– Donna – Missouri

A Pleasure
“I retired from Delta Air Lines in November 1994 after 29 years. I worked in many areas of operations & customer service. I was offered an early retirement package—an ‘offer I couldn’t refuse’ benefits-wise. The benefits included pension & medical coverage, BOTH of which are still in effect to this day in 2022. Delta took care of me during my working years & still takes care of me today. THANK YOU VERY MUCH. It’s a pleasure being part of the ‘family’ & always has been.”
– John – Florida | Delta Career: Retired 1994 | Operations & Customer Service

A Stress-Reliever
“My husband has a rare neurological condition. With the enhanced ITDR supplement plan, I don’t have to worry about medical coverage. He is able to see the best doctors available for his illness. This is a stress-reliever for me!”
– Mary – Florida

Best Decisions
“I retired in October 2018 and in September 2019 had a severe medical diagnosis. I have just enrolled in Supplemental Insurance to take effect Oct 1st and could not be more pleased and happier with the service provided. One of the best decisions I’ve made.”
– Grace – Florida

Really Helped Me
“The Delta Personal Health Advocate really helped me obtain payment from Blue Cross Blue Shield when I had an international claim from an ER in Canada. I was unable to obtain a response from BCBS—phones were busy and the email was returned as undeliverable. The Health Advocate obtained payment in 2 months. I don’t think I would have been reimbursed. Thank you!”
– Suzanne – Michigan

I Do Recommend This
“I retired in 1997 and have had the Insurance Trust for Delta Retirees ever since. Never have we had an issue with this insurance—always paid exactly what they should. I do recommend this. Rates are very competitive.”
– John – Mississippi | Delta Career: Retired 1997

Five Stars
“ITDR is my supplemental insurance of choice for several reasons, the first being TRUST. I trusted Delta Air Lines for 30 years, and I now trust the retired employees of Delta to have similar values for continued security and well-being. After that, it’s all about value, options, and customer service. Five Stars!”
– Linda Duffy – California | Delta Career: 1976–2005 | IFS/610 | SLC

Very Pleased
“Very pleased with the coverage!”
– Stacy Frantz – Illinois | Delta Career: 1972–2001 | IFS/610 | ORD

Highly Recommend
“I highly recommend ITDR for supplemental insurance! One of the main advantages is that you are part of a group and not an individual policyholder. If you research this, it’s a big deal to be part of a group.”
– Kay Hill – Washington | Delta Career: 1978–2019 | IFS/610 | SEA

A No Brainer
“My husband retired from Delta 17 years ago and has had a great experience through the years with ITDR Insurance. When I took the retirement package in August 2020 after 47 years with Delta as a flight attendant, it was a no-brainer to go with ITDR. Their medical, dental, and eye insurance with Blue Cross Blue Shield is exactly what I wanted.”
– Deborah House Westman – Chicago | Delta Career: 1973–2020 | IFS/610 | DTW

Very Happy
“I have had the Insurance Trust for Delta Retirees for over 13 years, as I was one of the first to adopt it as my Medicare Supplemental Insurance. Over the years, I have been very happy with my choice. I’ve found that the volunteers who run the Trust always select the strongest and most economical carrier each year. I appreciate the variety of plans available to better fit my needs. Each year, I do comparative shopping with other plans and have always found that ITDR was the best option for me. The added benefit of Health Advocates and the support from Mercer have been invaluable.”
– John Maynard – Massachusetts | Delta Career: 1975–2002 | RES/656 | BOS

So Easy
“My favorite aspect of ITDR is that it is EASY. I never have an issue with coverage—I don’t have to think about it.”
– Juliette Norris – Illinois | Delta Career: 1976–2005 | IFS/610 | NYC

Superb
“I had it during my spouse’s three-year illness and multiple hospitalizations. We were both Medicare primary age. The Delta Plan was superb in all aspects. Understand what is not covered… great plan and helpful people during long-term illness.”
– Pappy (Jim) Papadakis – Texas | Delta Career: 1970–2001 | Pilot | ATL

Great Options
“The various options available for Delta Retirees are excellent! Always great info to help us make the right choices!”
– Linda Roukema – California | Delta Career: 1976–2018 | IFS/610 | SFO

By Delta
“I like that it is created by Delta retirees for retirees. I appreciate the coverage for supplemental insurance and dental insurance, with different plans available.”
– Emery Schmidt | Delta Career: 1973–2011 | ACS/125 | SEA/CVG

Unbelievable
“Knew I would have my retirement check, but my ITDR coverage has been unbelievable and without question for 19 years.”
– Chick Steadman – Tennessee | Delta Career: 1965–2001 | ACS/125 | ATL

Amazing
“Todd is amazing.”
– Claudia Stephens

Completely Satisfied
“After retiring in 2003 and then turning 65 in 2015, I needed a supplemental insurance policy. I turned to ITDR after hearing a lot of recommendations for its services. I have been completely satisfied with the services offered by them. I’ve had a few falls that required surgeries, and all of the bills were handled expeditiously by ITDR—no surprises. I am completely satisfied with their services.”
– Renee White Roberts