Member Assistance Program

Member Assistance Program  

Member Assistance Program

Member Assistance Program

Website resources

Looking for an easy way to get information and resources? Our website is designed with you in mind. It offers tips and tools on a wide range of topics including:

  • A legal center with information on wills and other legal forms.
  • A comprehensive library of health and wellness articles.
  • Tools to help you locate resources to help with everyday needs.


Legal and financial advice

If you ever need legal or financial assistance, our nationwide network of attorneys and consultants are there for you. We’ll put you in touch with the right professional who can help you with estate planning, wills and trusts, budgeting, foreclosure prevention and more. Financial consultations by phone are free and members receive one free legal consult per issue per year. Discounts are also available for ongoing legal services.


Identity theft and credit monitoring services

Quickly recover from identity theft, and learn how to prevent it in the future. Our website offers easy access to identify theft and credit monitoring services. We’ll help you to quickly recover from identity theft, and learn how to avoid it in the future. Our program offers:

  • Identity theft protection
  • Proactive fraud alerts
  • Online credit monitoring
  • Educational tools


Funeral concierge

When it comes to planning a funeral we know this is one of life’s most challenging chapters. You can call us 24/7 for information and guidance. The funeral concierge service provides research and referrals to funeral homes and funeral services. You can also get access to forms to help make decisions easier, as well as legal and financial consultations to help with long-term planning. Information on community resources such as support groups is also available. Our concierge service is dedicated to ensuring you get all the support you need during this difficult time and includes:

  • Funeral homes and funeral services referrals
  • Support groups and community resources
  • Legal and financial consultations


Care referral

We know how important it is for you to be able to maintain your quality of life. Therefore, our plan provides you with access to services designed to provide the extra help you need to maintain your independence. You can search our website or call us to speak with a specialist for resources on these and other services.

  • Skilled nursing and assisted living facilities
  • Home health agencies
  • Community resources
  • Meals on Wheels programs


Travel assistance

Travel with peace of mind knowing that you’ll have help to access the medical assistance you need when you are 100 miles or more away from home or, anywhere in the world, 24/7. We’ve partnered with Generali Global Assistance, Inc. to aid you whenever you’re traveling. GGA travel assistance services for Anthem BCBS members include:

  • Find a local doctor or hospital
  • Medical evacuation and return home
  • Traveling companion assistance
  • Emergency travel arrangements
  • Replace medications and eyeglasses
  • Vehicle return in a medical emergency


As an Insurance Trust for Delta Retirees member, your Anthem plan also gives you 24/7 toll-free telephone access to special services like these. Visit, Login: ITDR Or call 1-833-839-7920.