Personal Health Advocate

Personal Health Advocate  

Personal Health Advocate

Personal Health Advocate

PERSONAL HEALTH ADVOCATE


If you choose coverage through the Insurance Trust, then you can access a Personal Health Advocate: someone looking out for your best interests about all things health-related. From clinical help about tests, treatment options, and prescriptions, to administrative support to help you access care and understand insurance claims, your Personal Health Advocate is on your side.
 

When you call a Personal Health Advocate, you’ll be connected with a registered nurse or administrative specialist, depending on the nature of your inquiry. Once assigned, this expert will stay with you until your problem is resolved. He or she will help with the following types of issues:

  • Understanding tests, treatments, and medications recommended or prescribed by your doctors
  • Finding the right physicians for a second opinion
  • Home care
  • Prescription drugs, including answering formulary and benefit questions
  • Finding primary and specialist physicians, hospitals, dentists, and other healthcare providers
  • Claims review and appeals
  • Billing mistakes, including duplicate or erroneous charges
  • Deductibles and co-payments
     

Feedback From Your Delta Family

 

“With all the complications now surfacing in the healthcare business and services, this is a valuable tool to have. When I don’t know what to do, I have confidence I can get help from my Health Advocate.”

“You were truly amazing. I have been so upset about this medication and the expenses that I have not been taking it. Your willingness to listen to me, your determination to figure out the problem and your follow-up are truly commendable. Thanks for your support.”


Unbiased assistance awaits – call a Medicare Enrollment Advocate for unbiased assistance comparing plan benefits to determine which Medicare plan works best for you. You can also contact a Medicare Enrollment Advocate for unbiased information about enrollment, penalties, deadlines, coverage, and more.

Forms

These form(s) are in Adobe Acrobat Reader (PDF) format and are available for downloading and printing.

 

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